Returned and Cancelled Orders
RePlenish follows industry-standard affiliate settlement logic to ensure rewards remain accurate and fraud-resistant. Because merchants can reverse commissions for cancellations or returns, ROSE automatically adjusts the associated reward entitlement to match the final order status.
Adjustments are handled by offsetting future rewards. Users are never charged back, and tokens already distributed to a wallet remain untouched.
1. Order Cancellations
If an order is cancelled by the user or merchant:
The merchant voids the commission.
ROSE marks the associated reward as invalid.
A negative adjustment is applied to the user’s RePlenish entitlement balance.
Future rewards offset this negative balance automatically.
2. Returned Orders
If the user returns the entire order:
Merchant reverses the full commission.
Reward becomes invalid.
ROSE applies a balance adjustment equal to the original reward value.
User simply earns future rewards until the balance is back to zero.
3. Partial Returns
When only part of an order is returned:
Merchant sends a revised commission amount.
ROSE recalculates the correct reward based on the kept portion of the order.
The difference is applied as a negative adjustment.
Future earnings automatically offset the adjustment.
4. Merchant Reversals
Merchants may reverse commissions due to:
Payment disputes
Coupon misuse
Policy violations
Fraud review
Multi-affiliate crediting conflicts
If this occurs:
ROSE receives the reversal signal
The associated reward is invalidated
A balance adjustment is applied in the user’s account
RePlenish follows a strict settlement logic to ensure rewards remain accurate, fair, and fraud-resistant. ROSE continuously monitors every transaction and applies adjustments when needed.
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